Frequently Asked Questions
Everything you need to know about enhancing your outdoor living space.
What is the standard shipping timeframe for patio furniture?
Most orders are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the items.
Do you offer a warranty on your umbrellas and pergolas?
Yes, we provide a comprehensive warranty covering manufacturing defects. Specific durations vary by product line, typically ranging from 1 to 3 years.
What is your return policy for home decor items?
We offer a 30-day return policy for items in their original packaging and unused condition. Please contact our support team to initiate a return authorization.
Are your outdoor fabrics weather-resistant?
Absolutely. We use high-grade, UV-resistant, and water-repellent fabrics designed to withstand prolonged exposure to the elements without fading.
Do you provide professional assembly services?
While our products are designed for easy DIY assembly with included manuals, we partner with third-party services like Handy to offer professional setup for an additional fee.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options including Affirm and Klarna to help you build your dream backyard now.